Ongoing Crisis Communication

Ongoing Crisis Communication PDF
Author: W. Timothy Coombs
Publisher: SAGE Publications
ISBN: 141298310X
Size: 38.50 MB
Format: PDF, ePub, Docs
Category : Business & Economics
Languages : en
Pages : 231
View: 2052

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Ongoing Crisis Communication

by W. Timothy Coombs, Ongoing Crisis Communication Books available in PDF, EPUB, Mobi Format. Download Ongoing Crisis Communication books, Crisis communication is the life blood of crisis management: when communication is ineffective so is the crisis management effort. This book emphasizes the role of communication throughout the crisis management process. W. Timothy Coombs uses a three-staged approach to crisis management - pre-crisis, crisis, and post-crisis. He reviews the latest research, explains how crisis communication can prevent or reduce the threats of a crisis, and provides guidelines for how best to act and react in an emergency situation. New to the Third Edition: * A new chapter on the Internet and social media, showing how it has become both a tool for recognizing warning signs as well as a key channel for communicating with stakeholders during a crisis * Updated discussion throughout to reflect the importance of the online world: The book explores the concept of paracrisis; covers online preparations organizations should make; considers the effects of social media on the crisis response; and explores the emergence of online memorials * Integrates crisis management with three other proactive management functions - issues management, risk management, and reputation management - demonstrating that the best way to manage a crisis is to prevent one * A new epilogue summarizing key lessons for managers from the vast crisis communication research literature. Key Features: * "What would you do?" cases are included throughout. With information from a real crisis event, a series of questions allow students to apply concepts in the chapter to the case * Discussion Questions are provided at the end of each chapter, helping readers extend their understanding of the material.


Ongoing Crisis Communication

Ongoing Crisis Communication PDF
Author: W. Timothy Coombs
Publisher: SAGE
ISBN: 1412949912
Size: 22.50 MB
Format: PDF
Category : Language Arts & Disciplines
Languages : en
Pages : 209
View: 3348

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Ongoing Crisis Communication

by W. Timothy Coombs, Ongoing Crisis Communication Books available in PDF, EPUB, Mobi Format. Download Ongoing Crisis Communication books, Ongoing Crisis Communication: Planning, Managing, and Responding, Second Edition provides an integrated approach to crisis communication that spans various disciplines as well as the entire crisis management process. Drawing on firsthand experience in crisis management, author W. Timothy Coombs uses a three-staged approach to crisis management—pre-crisis, crisis, and post-crisis. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation.


Cprl 321 Winter 2019

CPRL 321 Winter 2019 PDF
Author: Howard Gibbs
Publisher:
ISBN: 9781459950993
Size: 24.35 MB
Format: PDF, Mobi
Category :
Languages : en
Pages :
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Cprl 321 Winter 2019

by Howard Gibbs, Cprl 321 Winter 2019 Books available in PDF, EPUB, Mobi Format. Download Cprl 321 Winter 2019 books,


Code Red In The Boardroom

Code Red in the Boardroom PDF
Author: W. Timothy Coombs
Publisher: Greenwood Publishing Group
ISBN: 9780275989125
Size: 20.99 MB
Format: PDF, Mobi
Category : Business & Economics
Languages : en
Pages : 137
View: 5767

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Code Red In The Boardroom

by W. Timothy Coombs, Code Red In The Boardroom Books available in PDF, EPUB, Mobi Format. Download Code Red In The Boardroom books, Why every organization must "hardwire" crisis management into its corporate DNA--and how to do it successfully


Crisis Communication

Crisis Communication PDF
Author: Finn Frandsen
Publisher: Walter de Gruyter GmbH & Co KG
ISBN: 3110554232
Size: 62.55 MB
Format: PDF, Kindle
Category : Language Arts & Disciplines
Languages : en
Pages : 601
View: 1742

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Crisis Communication

by Finn Frandsen, Crisis Communication Books available in PDF, EPUB, Mobi Format. Download Crisis Communication books, Finn Frandsen and Winni Johansen have won the 2019 Danish communication prize (KOM-pris) for their world-class research in organisational crises, crisis management and crisis communication. This prize is awarded by The Danish Union of Journalists (Dansk Journalistforbund) and Kforum. http://mgmt.au.dk/nyheder/nyheder/news-item/artikel/finn-frandsen-and-winni-johansen-win-the-kom-pris-2019/ The aim of this handbook is to provide an up-to-date introduction to the discipline of crisis communication. Based on the most recent international research and through a series of levels (from the textual to the inter-societal level), this handbook introduces the reader to the most important concepts, models, theories and debates within the field of crisis communication. Crisis communication is a young and very vibrant field of research and practice. It is therefore crucial that researchers, students and practitioners have access to presentations and discussions of the most recent research. Like the other handbooks in the HOCS series, this handbook contains a general introduction, a chapter on the history of crisis communication research, a series of thematic chapters on crisis communication research at various levels, a chapter perspectives, a glossary of key terms, and lists of further reading for each chapter (with references to publications in English, German, and French). Overview Section I – Introducing the field General introduction A brief history of crisis management and crisis communication: From organizational practice to academic discipline Reframing the field: Public crisis management, political crisis management, and corporate crisis management Section II – Between text and context Image repair theory Situational crisis communication theory: Influences, provenance, evolution, and prospects Contingency theory: Evolution from a public relations theory to a theory of strategic conflict management Discourse of renewal: Understanding the theory’s implications for the field of crisis communication Making sense of crisis sensemaking theory: Weick’s contributions to the study of crisis communication Arenas and voices in organizational crisis communication: How far have we come? Visual crisis communication Section III – Organizational level To minimize or mobilize? The trade-offs associated with the crisis communication process Internal crisis communication: On current and future research Whistleblowing in organizations Employee reactions to negative media coverage Crisis communication and organizational resilience Section IV – Interorganizational level Fixing the broken link: Communication strategies for supply chain crises Reputational interdependence and spillover: Exploring the contextual challenges of spillover crisis response Crisis management consulting: An emerging field of study Section V – Societal level Crisis and emergency risk communication: Past, present, and future Crisis communication in public organizations Communicating and managing crisis in the world of politics Crisis communication and the political scandal Crisis communication and social media: Short history of the evolution of social media in crisis communication Mass media and their symbiotic relationship with crisis Section VI – Intersocietal level Should CEOs of multinationals be spokespersons during an overseas product harm crisis? Intercultural and multicultural approaches to crisis communication Section VII – Critical approaches Ethics in crisis communication Section VIII – The future The future of organizational crises, crisis management and crisis communication For a detailed table of contents, please see here.


The Handbook Of Crisis Communication

The Handbook of Crisis Communication PDF
Author: W. Timothy Coombs
Publisher: John Wiley & Sons
ISBN: 1444361902
Size: 68.48 MB
Format: PDF, Kindle
Category : Language Arts & Disciplines
Languages : en
Pages : 768
View: 1789

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The Handbook Of Crisis Communication

by W. Timothy Coombs, The Handbook Of Crisis Communication Books available in PDF, EPUB, Mobi Format. Download The Handbook Of Crisis Communication books, Written as a tool for both researchers and communication managers, the Handbook of Crisis Communication is a comprehensive examination of the latest research, methods, and critical issues in crisis communication. Includes in-depth analyses of well-known case studies in crisis communication, from terrorist attacks to Hurricane Katrina Explores the key emerging areas of new technology and global crisis communication Provides a starting point for developing crisis communication as a distinctive field research rather than as a sub-discipline of public relations or corporate communication


Applied Crisis Communication And Crisis Management

Applied Crisis Communication and Crisis Management PDF
Author: W. Timothy Coombs
Publisher: SAGE Publications
ISBN: 1483321606
Size: 74.40 MB
Format: PDF, ePub
Category : Language Arts & Disciplines
Languages : en
Pages : 256
View: 7454

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Applied Crisis Communication And Crisis Management

by W. Timothy Coombs, Applied Crisis Communication And Crisis Management Books available in PDF, EPUB, Mobi Format. Download Applied Crisis Communication And Crisis Management books, Designed to give students and public relations professionals the knowledge and skills they need to become successful crisis managers, Applied Crisis Communication and Crisis Management: Cases and Exercises by W. Timothy Coombs, includes a wide range of cases that explore crisis communication and management in action using a practical approach. In the first two chapters, the author introduces key theories and principles in crisis communication, which students apply by analyzing 17 cases drawn from recent headlines. Cases are explored from pre-crisis, mid-crisis, and post-crisis communication perspectives, and include a range of predominant crisis scenarios from product recalls to lawsuits to environmental disasters.


Encyclopedia Of Public Relations

Encyclopedia of Public Relations PDF
Author: Robert L. Heath
Publisher: SAGE Publications
ISBN: 1452276226
Size: 68.27 MB
Format: PDF, ePub
Category : Business & Economics
Languages : en
Pages : 1152
View: 1605

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Encyclopedia Of Public Relations

by Robert L. Heath, Encyclopedia Of Public Relations Books available in PDF, EPUB, Mobi Format. Download Encyclopedia Of Public Relations books, When initially published in 2005, the two-volume Encyclopedia of Public Relations was the first and most authoritative compilation of the subject. It remains the sole reference source for any library serving patrons in business, communication, and journalism as it explores the evolution of the field with examples describing the events, changing practices, and key figures who developed and expanded the profession. Reader’s Guide topics include Crisis Communications & Management, Cyberspace, Ethics, Global Public Relations, Groups, History, Jargon, Management, Media, News, Organizations, Relations, Reports, Research, and Theories & Models. Led by renowned editor Robert L. Heath, with advisory editors and contributors from around the world, the set is designed to reach a wide array of student readers who will go on to serve as opinion leaders for improving the image and ethics of the practice. The Second Edition continues to explore key challenges facing the profession, such as earning the trust and respect of critics and the general public. Much greater emphasis and space will be placed on a theme that was just emerging when the First Edition appeared: the Internet and social media as public relations tools. International coverage and representation has been greatly expanded, as well. Finally, biographies (which are now widely available on the Web) have been deleted to give room to areas of enhanced coverage, and biographical material are included where appropriate within the context of topical entries. However, a long entry on women pioneers in public relations has been included as an appendix.


Managing Corporate Social Responsibility

Managing Corporate Social Responsibility PDF
Author: W. Timothy Coombs
Publisher: John Wiley & Sons
ISBN: 1118106660
Size: 70.13 MB
Format: PDF, Mobi
Category : Business & Economics
Languages : en
Pages : 184
View: 400

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Managing Corporate Social Responsibility

by W. Timothy Coombs, Managing Corporate Social Responsibility Books available in PDF, EPUB, Mobi Format. Download Managing Corporate Social Responsibility books, Managing Corporate Social Responsibility offers a strategic,communication-centred approach to integrating CSR intoorganizations. Drawing from a variety of disciplines and written ina highly accessible style, the book guides readers in a focusedprogression providing the key points they need to successfullynavigate the benefits and implications of managing CSR. Chapters are organized around a process model for CSR thatoutlines steps for researching, developing, implementing, andevaluating CSR initiatives Emphasizes stakeholder engagement as a foundation throughoutthe CSR Process Model Discusses ways to maximize the use of social media andtraditional media throughout the process Offers international examples drawn from a variety ofindustries including: The Forest Stewardship Council, StarbucksCoffee, and IKEA. Draws upon theories grounded in various disciplines, includingpublic relations, marketing, media, communication, andbusiness


Psi Handbook Of Business Security

PSI Handbook of Business Security PDF
Author: W. Timothy Coombs
Publisher: Greenwood Publishing Group
ISBN: 1573567744
Size: 63.78 MB
Format: PDF, Mobi
Category : Technology & Engineering
Languages : en
Pages : 731
View: 2845

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Psi Handbook Of Business Security

by W. Timothy Coombs, Psi Handbook Of Business Security Books available in PDF, EPUB, Mobi Format. Download Psi Handbook Of Business Security books,